Launching 3 May 2026

Paperless patient intake for South African practices

Replace paper forms with a smart intake link. Book appointments, send automated reminders, collect signed POPIA consent, and receive patient documents, all before they sit down.

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No credit card required  ·  First month free  ·  Cancel any time

The old way

  • Patients fill in paper forms on arrival, every single visit
  • Reception captures data manually. Slow and error-prone.
  • Appointment reminders sent by hand, incomplete, or not at all
  • ID and medical aid cards re-scanned on every visit
  • POPIA consent signed on paper, stored in a filing cabinet somewhere

With Welcome Desk

  • Patient receives an intake link by QR code, SMS, WhatsApp, or email
  • They sign consent, upload documents, and complete the form before they arrive
  • Appointment reminders and form nudges sent automatically
  • All records stored securely, searchable, and exportable in one click
  • Re-send the form to returning patients to confirm their details are current

Set up in minutes.
Running from day one.

No hardware. No lengthy onboarding. One link, shared any way you choose.

1

Get your unique link

Your intake link is ready the moment you sign up. Share it as a QR code at reception, send it by SMS, forward it via WhatsApp, or email it to patients before their appointment.

2

Patient taps the link

No app to download. Patients tap the link or scan the QR code with any phone and complete the form on their own device, even before they arrive.

3

Record lands in your dashboard

The moment they submit, your dashboard updates. If they have not filled it in yet, the app sends an automatic reminder through their preferred channel.

4

Data stays secure

Sensitive fields are encrypted at rest. Patient data is stored in South Africa's cloud infrastructure, POPIA-aware from day one.

Everything your welcome desk needs

Built specifically for the South African medical practice, from solo GPs to multi-doctor clinics.

Mobile-first intake form

A smooth, validated form that works on any smartphone. Collects personal details, medical aid info, and emergency contacts.

Live tracking dashboard

See all patients at a glance. The dashboard tracks which forms are outstanding so your team always knows who still needs to be chased.

One-click PDF export

Generate a clean, branded patient record PDF in a single click. Perfect for filing or handing off to clinical staff.

QR code, SMS, WhatsApp and email

Place your QR code at reception, send the intake link by SMS or WhatsApp to patients before their visit, or embed it on your practice website. All delivery methods included.

Staff management

Invite receptionists and admin staff with role-based access. Each team member gets their own secure login.

POPIA-aware security

ID numbers, medical aid numbers, and sensitive fields are encrypted with AES-256. Built with compliance in mind.

Download, print, or export

Build your own intake form, then download it as a PDF, export the data to Excel, or print it for paper-based workflows. Your data, your format.

Built-in appointment calendar

Create and manage appointments directly in Welcome Desk. The app automatically sends booking confirmations and reminders through each patient's preferred channel.

Automated form reminders

If a patient has not returned their intake form before their appointment, the app sends a gentle nudge automatically. By SMS, WhatsApp, or email, you choose the timing.

Digital signatures and consent

Patients sign their POPIA consent form and any practice contracts directly on the intake form. Signatures are captured, timestamped, and stored with the record.

Document uploads

Patients upload their ID book, medical aid card, and any other documents as part of the intake. Your practice receives everything in one place, no scanning required.

Returning patient re-verification

Re-send the intake form to a returning patient at any time to confirm their details are up to date. Their existing record is updated automatically when they re-submit.

Encrypted at rest
No paper. Ever.
Any device, any browser
Live in under 10 minutes

Simple monthly pricing

No setup fees. No annual lock-in. Cancel any time.

Starter
R499
per month, billed monthly

Best for solo practitioners and small practices getting started with digital intake.

  • Up to 3 user seats
  • Unlimited digital intake forms
  • Reusable QR code and intake link
  • Share by QR code, SMS, WhatsApp, or email
  • PDF and Excel export
  • Digital signatures and POPIA consent
  • Email support
Get started free →
Enterprise
R1,499
per month, billed monthly

For large clinics and groups that need unlimited capacity, integrations, and a guaranteed SLA.

  • Unlimited user seats
  • Everything in Growth
  • Custom integrations
  • Dedicated account manager
  • SLA guarantee
  • Onboarding assistance
  • Priority phone support
Get started free →

All plans include a free first month. No credit card required at sign-up.